Policies and Procedures
HIPPA and your records
Your health information, whether in paper or electronic form, is protected under the Health Information Portability and Accountability Act (HIPAA, 1996). Because counseling records are considered health information I have taken every effort to protect your privacy and confidentiality. Effective January 1, 2013, my office procedures became paperless so as to use the most secure, encrypted, and confidential means available to mental health professionals today to protect your privacy. The service I use to manage and store your information is HIPAA compliant meaning that it meets stringent federal regulations for storage of personal electronic medical records.
When you request your initial appointment online, you will be asked to register as a client. When your request is accepted you will receive an email with a link to your own personal portal where you will complete and electronically sign several online forms including the Notice of Privacy Practices. You can start the process here.
If you are unable to complete registration online, you may print out and complete required forms here and mail them to me by USPS..
Email, texting, and social media
Once you've accessed your personal portal you can securely message me using the conversation bubble at the top of the page. You will also receive an invitation by text to download the Sprucehealth app as an alternative and even easier way to securely text.
Regular text, standard email and social media are not secure ways to communicate. Do not contact me by these means as I will not reply to avoid a breach to your privacy. I do not communicate with clients via messaging or other social media; see my Social Media Policy for details.